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LIHWAP applications are closed as of

5:00 p.m. Tuesday, August 15th

Low-Income Household Water Assistance Program (LIHWAP)

The program and call center will be closed for the following upcoming holidays:

  • Monday, September 4 – Labor Day
  • Friday, November 10 – Veterans Day

Full list of 2023 holiday closings.

Our call center hours are:
Monday through Friday, 9:00 a.m. — 5:00 p.m. CST

As of 5:00 p.m. CDT on Tuesday, August 15, 2023, the Arkansas Low-Income Household Water Assistance Program (LIHWAP) stopped accepting applications for drinking water and wastewater assistance.

We will continue to review and process applications submitted on or prior to August 15th until all funds are exhausted.

If you require assistance with your water and/or sewer bill we encourage you to apply now.

If you have already applied, we encourage you to check your application status in the application portal and promptly respond to requests for additional information we need to determine your eligibility. Failure to provide the required documents or information in a timely manner will delay the processing of your application and may result in your household not receiving benefits.

Thank you,
The Arkansas Low-Income Household Water Assistance Program

The Arkansas Low-Income Household Water Assistance Program (LIHWAP) has expanded and now offers assistance to help eligible Arkansas households with the financial burden of their monthly water and wastewater bills.


The new Regular Benefits portion of LIHWAP provides a one-time benefit to eligible households to pay current water and wastewater charges.

Based on household size, income, and characteristics, the Regular Benefit may create a credit on the household’s water bill. The credit will be applied to eligible water charges only until completely used up. Credits that cannot be applied to water charges on the approved household account will be returned to LIHWAP.

Arkansas residents who need help paying their current and/or past-due drinking water and wastewater bills may qualify for assistance through LIHWAP.


Recipients who applied for LIHWAP before October 1, 2022, may be eligible for a second crisis benefit to pay their past-due water bill. The benefit will pay the amount due, up to $2000, for water-related charges only.

The program assists eligible households that:

  • need help paying their current drinking water and wastewater bills,
  • are disconnected from water services,
  • have a dated notice of disconnection, or
  • have past-due bills.

Click here to see if you qualify.


Qualifying Arkansas residents are eligible for assistance to help pay their current or overdue water or wastewater bills.


Water and/or Wastewater Providers: Complete an Interest Form to Enroll in the Program

Before you proceed...

The following items will be helpful to have on hand to complete your application:

  • Valid Identification for Application (and spouse/co-borrower, if applicable)
  • Federal Tax Return for Applicant for Year of Hardship (and spouse/co-borrower, if applicable)
  • Proof of Homeownership
  • Mortgage/Utility/Internet Statements Displaying Delinquency 


Understood. Take me to the application.


If you would like more information regarding documents needed to apply, please review the HAF Document Checklist.

If you are looking to apply for Utility Payment Assistance but have not yet applied for the Low-Income Home Energy Assistance Program (LIHEAP), please visit the Arkansas Energy and Environmental Quality website for program information and instructions on how to apply. This is a requirement to pre-qualify for Utility Payment Assistance under HAF.