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LIHWAP applications are closed as of

5:00 p.m. Tuesday, August 15th

Low-Income Household Water Assistance Program (LIHWAP)

The program and call center will be closed for the following upcoming holidays:

  • Monday, January 15 – Dr. Marting Luter King Jr.’s Birthday
  • Friday, February 19 – George Washington’s Birthday and Daisy Gatson Bates Day 

Full list of 2024 holiday closings.

Our call center hours are:
Monday through Friday, 9:00 a.m. — 5:00 p.m. CST

As of 5:00 p.m. CDT on Tuesday, August 15, 2023, the Arkansas Low-Income Household Water Assistance Program (LIHWAP) stopped accepting applications for drinking water and wastewater assistance.

We will continue to review and process applications submitted on or prior to August 15th until all funds are exhausted.

If you have already applied, we encourage you to check your application status in the application portal and promptly respond to requests for additional information we need to determine your eligibility. Failure to provide the required documents or information in a timely manner will delay the processing of your application and may result in your household not receiving benefits.

Thank you,
The Arkansas Low-Income Household Water Assistance Program


Qualifying Arkansas residents are eligible for assistance to help pay their current or overdue water or wastewater bills.


Water and/or Wastewater Providers: Complete an Interest Form to Enroll in the Program

Before you proceed...

The following items will be helpful to have on hand to complete your application:

  • Valid Identification for Application (and spouse/co-borrower, if applicable)
  • Federal Tax Return for Applicant for Year of Hardship (and spouse/co-borrower, if applicable)
  • Proof of Homeownership
  • Mortgage/Utility/Internet Statements Displaying Delinquency 


Understood. Take me to the application.


If you would like more information regarding documents needed to apply, please review the HAF Document Checklist.

If you are looking to apply for Utility Payment Assistance but have not yet applied for the Low-Income Home Energy Assistance Program (LIHEAP), please visit the Arkansas Energy and Environmental Quality website for program information and instructions on how to apply. This is a requirement to pre-qualify for Utility Payment Assistance under HAF.