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LIHWAP Benefits Have Expanded!

Low-Income Household Water Assistance Program (LIHWAP)

LIHWAP will close on September 30, 2023, or when all funds have been obligated, whichever is earlier.

The program and call center will be closed for the following upcoming holidays:

  • Monday, May 29 – Memorial Day
  • Tuesday, July 4 – Independence Day
  • Monday, September 4 – Labor Day

Full list of 2023 holiday closings.

Our call center hours are:
Monday through Friday, 9:00 a.m. — 5:00 p.m. CST

The Arkansas Low-Income Household Water Assistance Program (LIHWAP) has expanded and now offers assistance to help eligible Arkansas households with the financial burden of their monthly water and wastewater bills.


The new Regular Benefits portion of LIHWAP provides a one-time benefit to eligible households to pay current water and wastewater charges.

Based on household size, income, and characteristics, the Regular Benefit may create a credit on the household’s water bill. The credit will be applied to eligible water charges only until completely used up. Credits that cannot be applied to water charges on the approved household account will be returned to LIHWAP.

Arkansas residents who need help paying their current and/or past-due drinking water and wastewater bills may qualify for assistance through LIHWAP.


Recipients who applied for LIHWAP before October 1, 2022, may be eligible for a second crisis benefit to pay their past-due water bill. The benefit will pay the amount due, up to $2000, for water-related charges only.

The program assists eligible households that:

  • need help paying their current drinking water and wastewater bills,
  • are disconnected from water services,
  • have a dated notice of disconnection, or
  • have past-due bills.

Click here to see if you qualify.


Qualifying Arkansas residents are eligible for assistance to help pay their current or overdue water or wastewater bills.


Water and/or Wastewater Providers: Complete an Interest Form to Enroll in the Program

Before you proceed...

The following items will be helpful to have on hand to complete your application:

  • Valid Identification for Application (and spouse/co-borrower, if applicable)
  • Federal Tax Return for Applicant for Year of Hardship (and spouse/co-borrower, if applicable)
  • Proof of Homeownership
  • Mortgage/Utility/Internet Statements Displaying Delinquency 


Understood. Take me to the application.


If you would like more information regarding documents needed to apply, please review the HAF Document Checklist.

If you are looking to apply for Utility Payment Assistance but have not yet applied for the Low-Income Home Energy Assistance Program (LIHEAP), please visit the Arkansas Energy and Environmental Quality website for program information and instructions on how to apply. This is a requirement to pre-qualify for Utility Payment Assistance under HAF.